Privacy Policy

1. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, account details, creator profile information, calendar availability, booking details, and support requests. We may also use basic technical information, such as device-related location or general location information, to improve performance and user experience.

2. How We Use Your Information

We use your information to operate Deldeye, create and manage accounts, connect brands with creators, support bookings and fan calls, provide customer support, improve platform features, prevent fraud, enforce our Terms & Conditions, and communicate important updates. We do not sell your personal information to outside parties.

3. Payments and Transactions

Payments may be processed through third-party payment providers. Deldeye may receive transaction details needed to confirm bookings, payments, commissions, refunds, and platform fees. We do not store full payment card details.

4. Sharing of Information

We may disclose information if required by law, legal process, fraud prevention, safety concerns, or to protect the rights and security of Deldeye, users, brands, creators, and the public.

5. User Content and Messages

Creators and brands are responsible for the content, campaign materials, messages, and information they upload or share through Deldeye. Users should not upload private, illegal, harmful, misleading, or unauthorized content.

6. Data Security

We use reasonable technical and organizational measures to protect user information.

7. Data Retention

We keep information as long as needed to provide services, manage accounts, complete transactions, resolve disputes, comply with legal obligations, prevent fraud, and enforce our Terms & Conditions. Users may request account deletion where available through the app or by contacting Deldeye.

8. Account Deletion and User Choices

Users may update account information or request deletion of their account. Some information may be retained when required for legal, tax, payment, fraud prevention, dispute, or security reasons. Users may also manage notification settings, including in-app notifications and device push notifications, through their account settings or device settings.

9. Children's Privacy

Deldeye is not intended for children under the minimum age required by applicable law. If we learn that we have collected information from a child without proper consent, we may delete the information and suspend the account.

10. International Use

Deldeye may be used by users in different countries. By using the platform, you understand that your information may be processed and stored in locations where Deldeye or its service providers operate.

11. Third-Party Links

Deldeye may include links to third-party websites, social platforms, payment providers, or external services. We are not responsible for the privacy practices, content, or policies of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of Deldeye after updates means you accept the revised Privacy Policy. If you do not agree, you should stop using the platform.

13. Contact Us

If you have questions about this Privacy Policy, account deletion, or privacy requests, please contact Deldeye through the Contact page on our website or app.